cxwelcom offers several tools to help you manage your betting budget and time on your own terms. All options can be found under the "Responsible Gaming" section in your profile settings.
Deposit Limit: You can set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Lowering your limit applies instantly, but increasing it requires a mandatory 24-hour waiting period — to prevent impulsive decisions.
Cooling-Off Period: You can take a break ranging from 24 hours up to 30 days. During this period, logging into your account will not be possible. Once the period ends, your account is reactivated automatically.
Self-Exclusion: For a longer break, you can close your account anywhere from 6 months to permanently. During this time, no promotional emails will be sent to you either.
Session Time Reminder: After a continuous session of a set duration, you will automatically receive a notification. If you have any trouble using these tools, reach out via live chat.
Deposit Limit: You can set a maximum daily, weekly, or monthly deposit limit. Once set, the limit takes effect immediately. Lowering your limit applies instantly, but increasing it requires a mandatory 24-hour waiting period — to prevent impulsive decisions.
Cooling-Off Period: You can take a break ranging from 24 hours up to 30 days. During this period, logging into your account will not be possible. Once the period ends, your account is reactivated automatically.
Self-Exclusion: For a longer break, you can close your account anywhere from 6 months to permanently. During this time, no promotional emails will be sent to you either.
Session Time Reminder: After a continuous session of a set duration, you will automatically receive a notification. If you have any trouble using these tools, reach out via live chat.
After logging in to cxwelcom, head to the Sports Betting section and you will see a "Live" tag next to ongoing matches. Clicking on it shows real-time scores, wickets, goals, or points for that match — depending on the sport.
For cricket, you get a ball-by-ball scorecard. For football, you can follow goals, cards, and ball possession. Some matches also offer a live video stream — look for the camera icon next to the match.
Keep in mind: You need to be logged in to view live scores. To access live streams, you may need an active balance or a recent bet — check the specific event details to confirm. If scores are slow to update, try refreshing the page or reach out to support.
For cricket, you get a ball-by-ball scorecard. For football, you can follow goals, cards, and ball possession. Some matches also offer a live video stream — look for the camera icon next to the match.
Keep in mind: You need to be logged in to view live scores. To access live streams, you may need an active balance or a recent bet — check the specific event details to confirm. If scores are slow to update, try refreshing the page or reach out to support.
cxwelcom displays odds in decimal format by default — the easiest format to understand.
How decimal odds work: Your stake × odds = total return (including your original stake). Subtract your stake from that figure and the remainder is your profit.
Example: Odds 1.85, you bet ৳1,000. If you win, you receive ৳1,000 × 1.85 = ৳1,850. That includes ৳850 in profit plus your original ৳1,000 stake back.
Another example: Odds 3.20, bet ৳500. If you win, you receive ৳500 × 3.20 = ৳1,600 — a profit of ৳1,100.
Simple rule: the higher the odds, the less likely the win — but the bigger the payout if you do. Odds of 1.01 mean an almost certain outcome, but the profit is minimal. Every bet slip on cxwelcom shows your "Potential Winnings" upfront, so you never have to do the math yourself.
How decimal odds work: Your stake × odds = total return (including your original stake). Subtract your stake from that figure and the remainder is your profit.
Example: Odds 1.85, you bet ৳1,000. If you win, you receive ৳1,000 × 1.85 = ৳1,850. That includes ৳850 in profit plus your original ৳1,000 stake back.
Another example: Odds 3.20, bet ৳500. If you win, you receive ৳500 × 3.20 = ৳1,600 — a profit of ৳1,100.
Simple rule: the higher the odds, the less likely the win — but the bigger the payout if you do. Odds of 1.01 mean an almost certain outcome, but the profit is minimal. Every bet slip on cxwelcom shows your "Potential Winnings" upfront, so you never have to do the math yourself.
cxwelcom regularly hosts tournaments and leaderboard competitions. To take part, log in to your account and head to the "Promotions" or "Tournaments" section.
General participation rules:
— Most tournaments require separate registration — Click the "Join" button.
— Bets placed on specific games or markets earn you points. The points system varies by tournament — full details are clearly laid out in each event's description.
— your position on the leaderboard is updated in real time.
Prize Distribution: Top-ranked players receive prizes at the end of each tournament. Rewards are typically awarded as cash bonuses, free bets, or VIP points — depending on the event's terms. Prizes are usually credited to your account within 24–72 hours after the tournament ends.
Important: The duration, eligibility requirements, and prize amounts vary for each tournament — please read the full terms before participating.
General participation rules:
— Most tournaments require separate registration — Click the "Join" button.
— Bets placed on specific games or markets earn you points. The points system varies by tournament — full details are clearly laid out in each event's description.
— your position on the leaderboard is updated in real time.
Prize Distribution: Top-ranked players receive prizes at the end of each tournament. Rewards are typically awarded as cash bonuses, free bets, or VIP points — depending on the event's terms. Prizes are usually credited to your account within 24–72 hours after the tournament ends.
Important: The duration, eligibility requirements, and prize amounts vary for each tournament — please read the full terms before participating.
Follow these steps to update your mobile number on your cxwelcom account:
1Log in to your account and click the profile icon at the top right. 2Go to "Account Settings" or "Edit Profile". 3Click the "Change" button next to the "Mobile Number" field. 4Enter your new number. An OTP will be sent to that number — verify it to confirm the change. 5A confirmation message may also be sent to the old number — this is for your security.
Keep in mind: Your payment method details must match your account information at the time of withdrawal — so after changing your number, make sure your bKash/Nagad number and account details are consistent. If you run into any issues, contact support and they'll verify your identity and help you resolve it.
1Log in to your account and click the profile icon at the top right. 2Go to "Account Settings" or "Edit Profile". 3Click the "Change" button next to the "Mobile Number" field. 4Enter your new number. An OTP will be sent to that number — verify it to confirm the change. 5A confirmation message may also be sent to the old number — this is for your security.
Keep in mind: Your payment method details must match your account information at the time of withdrawal — so after changing your number, make sure your bKash/Nagad number and account details are consistent. If you run into any issues, contact support and they'll verify your identity and help you resolve it.
Yes, cxwelcom support is active 24 hours a day, 7 days a week — even at 3 in the morning. Here are the available contact channels:
Live Chat (fastest): Open cxwelcom.best and click the chat icon at the bottom of the screen. Simply type your message and you will typically get a response within 2–5 minutes.
Email: support@cxwelcom.best — email for complex issues, document attachments, or KYC-related problems. An initial response usually arrives within 1 hour; full resolution may take a little longer.
When to use which channel:
— Login issues, payment delays, urgent matters → Live Chat
— KYC verification, account detail changes, formal requests → Email
cxwelcom support will never ask for your password or OTP over the phone — if anyone does, it's a scam.
Live Chat (fastest): Open cxwelcom.best and click the chat icon at the bottom of the screen. Simply type your message and you will typically get a response within 2–5 minutes.
Email: support@cxwelcom.best — email for complex issues, document attachments, or KYC-related problems. An initial response usually arrives within 1 hour; full resolution may take a little longer.
When to use which channel:
— Login issues, payment delays, urgent matters → Live Chat
— KYC verification, account detail changes, formal requests → Email
cxwelcom support will never ask for your password or OTP over the phone — if anyone does, it's a scam.
When a match is cancelled or suspended, cxwelcom's settlement policy depends on when and how much of the match was played.
If the match is cancelled before it starts: The full bet amount is refunded — it is returned to your balance, usually within 30 minutes.
If the match is cancelled or suspended after it has started: Two scenarios —
— if the match resumes within a specified window (usually 12 hours or by a set date), the bet remains valid and is settled according to the final result.
— If a match is officially declared completely abandoned, bets are voided and your stake is refunded.
For in-play (live) bets: Any outcome that was already determined at the time the bet was placed may be taken into account — for example, in cricket, if the Duckworth-Lewis method applies, settlement is made accordingly.
For specific details, check the relevant bet history in your account or contact support.
If the match is cancelled before it starts: The full bet amount is refunded — it is returned to your balance, usually within 30 minutes.
If the match is cancelled or suspended after it has started: Two scenarios —
— if the match resumes within a specified window (usually 12 hours or by a set date), the bet remains valid and is settled according to the final result.
— If a match is officially declared completely abandoned, bets are voided and your stake is refunded.
For in-play (live) bets: Any outcome that was already determined at the time the bet was placed may be taken into account — for example, in cricket, if the Duckworth-Lewis method applies, settlement is made accordingly.
For specific details, check the relevant bet history in your account or contact support.